PBX

Smarter Telephony for Smarter Businesses

Voice Solutions – Cloud Phone Systems & PBX

VoIP telephony delivers affordable, scalable, and robust communication solutions. With features like voicemail, call forwarding, conferencing, and mobile access, VoIP allows businesses to streamline operations while improving connectivity and productivity. Technology Selections offers both hosted PBX and on-premise PBX options. This ensures businesses can choose the solution best aligned with their requirements, budget, and IT expertise, without being limited by a single approach.

Choosing Between a Hosted PBX and an On-Premise PBX

Hosted PBX

Hosted PBX systems are managed entirely in the cloud by third-party providers. With no on-site hardware to maintain, costs are reduced, scalability is easy, and accessibility is available from any internet-enabled device. Perfect for businesses looking for cost-effective, flexible, and low-maintenance telephony solutions.

On-Premise PBX

On-premise PBX systems are housed within your business, giving you more control, customization, and advanced features. Although they require a higher upfront investment and IT expertise, they allow enterprises to fully tailor the environment, enhance compliance, and retain ownership of their system.

Key VoIP Features Included with PBX Solutions

  • Call Routing – Seamlessly direct calls.
  • Conferencing – Enable meetings with clients or staff.
  • Mobility – Access phone systems on the go.
  • Monitoring – Supervise calls for quality and training.
  • Voicemail Integration – Merge voicemail with email systems.
  • Chat – Drive instant team collaboration.
  • Directory – Maintain customer and staff directories.
  • Online Dashboard – Control and manage from anywhere.
  • Training – Onboard staff with recorded/live calls.
  • Customer Service Features – Improve client support.
  • Reports – Access detailed call data and analytics.
  • Integrations – Connect with external applications.

Which One Is Right for You?

Hosted PBX is ideal for flexible and low-maintenance communication, while on-premise PBX caters to organizations that require full control and customizations. Technology Selections provides guidance so you can choose confidently based on your vision and operational needs.

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